First bit of research brings up to this site with these possibilities:
1)
The message « Managed MAPI Service Catastrophic Failure » appears to come from a wrong configuration from the Anti-Spam feature of Norton internet security.2)
To test if this applies to you can:
Launch Symantec Internet Security from the “active icon bar” or how ever your PC is setup;
Click the “Norton Antispam” button;
Click on the “Allowed list” link;
Click on the “Configure” button;
Click the “Import Address Book” button;
In doing so you should see the message « Managed MAPI Service Catastrophic Failure » appear …. Answer OK (once or more depending on how many MAPI are wrongly configured)… And the last message would be “Norton AntiSapm did not find any new addresses”; click OK…. And “OK”; And proceed to next step….
To correct the problem you can configure your Anti-Spam and remove unused services:
From the area titled “Email”, click the “Client integration” button;
In this window, make sure only services you are using are checked; (Outlook, outlook express….); Click OK when done;
To test if configuration is correct, click the “Import address book” again, the message should no longer appear; if you have unchecked the correct services…
The response: OK, cool, that works.
It is an Outlook problem! Delete the 'Business Manager Contacts' data file and you are smooth sailing. It really is as simple as that. It took me 2 weeks to figure this out. I saw some info on the web that the Busines Manager Contacts feature causes probelms, but not3)
Are you using Outlook 2003.Mine went away through the use of magic. (And having Outlook already open when I tried to send email from MapPoint)
Symantec's web site says this is a known problem, run live update
